Voice AI Operating Layer·v1 · Early Access

Voice
intelligence
infrastructure.

VOX/FRA

Voxfra keeps calls captured, separated, routed, reported, and portable as voice AI moves from a working pilot to a production operation.

Provider choice should stay reversible

Bland
Bland
0+Voice providers supported
<50msRouting latency
HardLane separation
Clients and locations
PKCESecure access standard

Every Call Leaves With Context.

Voxfra keeps each call tied to the right client or location, then sends the full context to the automation that needs it.

Live Call Stream
Voice Provider
AI

Thanks for calling Midtown Service. What can I help with today?

User

I need to move my inspection from tomorrow to next Thursday at 2 PM, if that slot is open.

Voxfra Handoff
{ }
Context-Complete Handoff
{
  "event": "call.handoff_ready",
  "owner": {
    "client": "midtown-service",
    "location": "north-shop",
    "lane": "service"
  },
  "call": {
    "intent": "reschedule_booking",
    "confidence": 0.98,
    "details": {
      "service": "inspection",
      "target_date": "2026-04-16",
      "target_time": "14:00:00"
    }
  }
}
01PLATFORM

Four outcomes.
One operating layer.

The demo proves the conversation can work. Production needs capture, separation, handoff, and reporting that stay reliable as clients and locations are added.

01

Always-On Capture

Every call event is caught and recorded from the voice provider before it moves downstream. Spikes, retries, and provider changes do not create blind spots.

Every call capturedSpike readyProvider aware
02

Hard Boundary

Each client, location, or business unit stays structurally separated. One issue should not spread sideways into another operation.

Separated by designClean ownershipAudit logged
03

Context-Complete Handoff

Automations receive the full call context: who it belongs to, what happened, where it should go, and which system needs it next.

Full contextRight destinationRetry logic
04

Full Paper Trail

Call evaluation, notifications, and reporting are tied back to the right client or location. Compliance questions become reportable facts, not a forensic project.

Call evaluationClear reportingExport ready
02ARCHITECTURE

One pipeline.
Less integration tax.

Voxfra sits between your voice providers and downstream systems, catching every call event and sending it to the right automation with the ownership context intact.

Providers
Vapi
LiveKit
ElevenLabs
Bland
Retell
Voxfra
Capture
Extract
Route
Report
Downstream
Automations
Client Portals
Notifications
Analytics
Integrations
Raw provider records stay intact. Business logic can live in your existing automations while Voxfra keeps capture, routing, and ownership consistent.
03INTEGRATIONS

Keep provider choice
reversible.

Use the voice provider that fits the job today. Voxfra keeps the operating layer around those calls stable when the next provider, client, or location is added.

/calls/vapi/:lane
VapiLive nowProduction webhook ingestion
/calls/livekit/:lane
LiveKitComing soonPrioritized by demand
/calls/elevenlabs/:lane
ElevenLabsComing soonPrioritized by demand
/calls/bland/:lane
Bland AIComing soonPrioritized by demand
/calls/retell/:lane
RetellComing soonPrioritized by demand
/calls/custom/:lane
CustomComing soonReviewed case by case

Vapi ships live today. Additional integrations are sequenced against real customer demand so provider decisions stay reversible instead of becoming rebuilds.

See the Vapi integration →
04DEPLOYMENT

Live in days,
not quarters.

A structured onboarding path gets the first deployment live fast, then makes the next client or location a repeatable step.

01

Operating map

We map providers, clients, locations, handoffs, and reporting needs in one 60-minute session.

02

Hard Lanes setup

Client and location lanes, routing rules, and access boundaries are configured and tested in staging.

03

Automation handoff

Your existing automations receive complete call context. We validate the path with real call data.

04

Production handoff

Monitoring, alerting, and runbooks are delivered alongside the live environment. Ongoing support is included.

05USE CASES

Built for operators,
not experiments.

Voxfra is designed for teams running voice AI across multiple locations, brands, or clients, where the next deployment cannot become another custom project.

Automotive

Multi-rooftop dealer groups

The challenge

A 12-location dealer group wants one voice AI rollout across brands. Every rooftop still needs separate routing, reporting, and ownership.

What changes with Voxfra

Voxfra keeps each rooftop in its own lane while one operating layer captures calls and hands them to the right BDC, finance, or service workflow.

12+Rooftops per org
1Operating layer
<50msPer-call routing
BDC automationMulti-rooftopHard Lanes
Healthcare

Clinic networks & MSOs

The challenge

A managed services organization runs voice AI scheduling across 40 clinics. Each clinic needs its own call records, reporting, and access boundaries.

What changes with Voxfra

Hard Lanes keep clinic operations separated. Always-On Capture and audit logs make every call event traceable without turning reporting into a manual project.

HardLane separation
100%Audit coverage
40+Clinics per org
HIPAA-awareAudit loggingFull Paper Trail
Franchise

Franchise operators & platform vendors

The challenge

A franchise software platform wants to offer voice AI to 200+ locations. Each franchisee needs its own setup without the platform team managing 200 custom projects.

What changes with Voxfra

Instant Client Pipeline makes the next franchisee a repeatable deployment. Each location gets clean routing, reporting, and ownership from day one.

200+Locations supported
Location ceiling
APISelf-serve provisioning
White-label readySelf-serveBuilt for Dozens
FAQ

Production questions, answered.

Clear answers for the operating decisions teams face when voice AI moves beyond one pilot.

What problem does Voxfra solve for voice AI operators?

Voxfra handles the operating layer around voice AI: capture, separation, handoff, reporting, and provider portability across clients, locations, and automations.

Do we need to change our current automation stack?

No. Voxfra sends complete call context into the automations you already use, so your workflows can stay in place while the operating layer becomes repeatable.

How does Voxfra keep clients and locations separated?

Voxfra keeps each client, location, or business unit in a Hard Lane before the call reaches downstream systems. Access, routing, and reporting stay tied to the right owner.

Which voice providers are supported?

Vapi is live today. LiveKit, ElevenLabs, Bland, Retell, and custom integrations are sequenced against customer demand so provider choice stays reversible.

How quickly can we go live?

Most teams can launch the first production deployment in days through structured onboarding that covers scoping, routing, integration testing, and handoff.

Founding plan open

First 20 customers.
$149/mo. Everything included.

We are onboarding the first cohort of customers at a founding rate of $149/mo with all features enabled and up to 15 clients or locations. The rate is locked for 12 months. Apply below and we will be in touch within one business day.