Vapify is a white-label portal built on top of Vapi. Voxfra is provider-agnostic infrastructure with call evaluation, email routing, and client reporting. Both serve voice AI agencies, but at different levels of the stack.
The two products solve related but distinct problems. Understanding the layer each operates at is the clearest way to decide which fits your situation.
Vapify adds a white-label interface on top of Vapi. You can rebrand the portal under your own domain and charge clients for call minutes at your own markup. It shows call logs, recordings, and client sub-accounts.
Voxfra sits at the ingestion layer. It accepts webhook events from any voice provider, routes them to the correct tenant using row-level security, and runs an operations layer on top: call evaluation, email automation, and report generation.
The table below covers the capabilities most relevant to agencies managing multiple voice AI clients.
| Capability | Vapify | Voxfra | Notes |
|---|---|---|---|
| Works with Vapi | Yes | Yes | |
| Works with Retell, Bland, etc. | No | Yes | Voxfra supports any provider |
| White-label client portal | Yes | Yes | |
| Admin management portal | No | Yes | |
| Minute-rate markup for clients | Yes | No | Voxfra does not bill per minute |
| Call evaluation | No | Yes | |
| Prompt evaluation | No | Yes | |
| Email routing with AI rules | No | Yes | |
| Data export | No | Yes | 2,000 records/mo on Growth+ |
| Interactive report generation | No | Yes | |
| Audit logging UI | No | Yes | |
| Row-level security | No | Yes | |
| Feature flags | No | Yes | |
| Dedicated enterprise deployment | No | Yes | Air-gapped, separate DB + API |
| Survives provider outage | No | Yes | Voxfra queues events independently |
The architectural difference explains why the two products behave differently under failure conditions and why Voxfra can support multiple providers while Vapify cannot.
Vapify wraps Vapi's interface and API. Your calls still run through Vapi's infrastructure, and your clients' data lives in Vapi's systems. When Vapi had a significant outage in August 2024, all Vapify deployments were affected simultaneously. Vapify has no independent data layer, no ingestion queue, and no tenant isolation at the infrastructure level.
Voxfra operates between your voice provider and your downstream systems. Call events are received and queued by Voxfra independently of any provider state. If your voice provider has an incident, events that already reached the ingestion layer are preserved. Tenant data is isolated at the database level using row-level security, not just at the UI layer.
Neither product is universally better. The right choice depends on what your agency needs from its infrastructure.
Your agency runs exclusively on Vapi. Your primary need is to resell call minutes under your own brand with a clean client portal. You do not need call evaluation, post-call email automation, or report generation. You want a straightforward portal at a single flat rate.
You run clients across more than one voice provider, or plan to. You need call evaluation to monitor quality. You send post-call notifications using AI-extracted data from transcripts. You produce monthly reports for your clients. You need tenant data isolated at the infrastructure level, not just the UI.
The founding plan includes every feature at $149/mo for the first 20 customers. We onboard hands-on and get your first client tenant live before you pay anything.