Platform updates

Implemented a high-performance, server-side CSV export engine for call logs. Includes permission re-validation, row limits for stability, and support for transcript inclusion.

Launched a comprehensive management surface for inbound webhooks and outbound delivery automations. Features dynamic vertical classification and searchable timezone mapping.

Introduced a unified surface for cross-client call monitoring at the organization level. Enhances operational oversight by providing multi-client insights in a single view.

Enabled dynamic organization branding in user invitations and hardened user provisioning flows to eliminate race conditions. Improved audit logging for invitation lifecycle events.

Added tools for linking virtual agents to departments and mapping AI provider assistants. Launched a full CRUD interface for client staff management with granular notification preferences.

Deployed a dedicated AI configuration surface within the routing workspace. This allows for fine-tuned management of AI behavior and response logic across various business verticals.

Migrated system-wide management surfaces (Analytics, Settings, Audit) to a dedicated, tenant-neutral system shell. Established deterministic dashboard resolution based on user roles.

Landed a manifest-driven configuration framework for vertical-aware onboarding and client setup. This enables industry-specific default settings for AI behaviors and routing rules.

Released an organization-scoped call review queue with advanced evaluation workflows. Provides a centralized interface for AI quality assurance and manual review processes.

Launched a comprehensive 13-step guided workflow for rapid client onboarding. Features atomic data persistence and intelligent validation for complex business configurations.

Optimized feature flag management with enhanced Supabase RPC integrations. Addressed various performance and responsiveness regressions across the administration panel.

Consolidated platform navigation and role-based access controls into a single authoritative source. Added a contextual branding experience and improved mobile navigation parity.

Released a complete template variable mapping UI with scoped precedence support. Enhanced the routing workspace with a real-time previewing template editor.

Launched a unified management surface for platform-wide system messages and agent status updates. Enables precise global or organization-specific targeting with audit history.

Enhanced user invitation security with single-use token tracking. Ensures secure account claiming by preventing replay attacks on invitation links.

Implemented atomic hard-delete operations for user records while preserving required audit trails. Strengthened organization role promotion logic to ensure consistent access states.

Initial foundational release of the Syntreon Admin Console for organization and client management.