Platform updates

Introduced an interstitial OTP verification page to prevent enterprise mail scanners from prematurely consuming single-use invitation tokens. Implemented a mandatory password reset gate for new users to ensure account security from the first login.

Improved password reset reliability with better detection for expired sessions and clearer user messaging. Added structured audit logging for all authentication flows to enhance security monitoring and SOC2 compliance.

Added timezone awareness across all analytics tabs to ensure consistent data reporting. Introduced a 'Latest Available' fallback mechanism for dashboard KPIs to prevent empty states in low-volume accounts.

Launched a new cohesive user settings surface and a comprehensive departments directory. Refactored settings navigation to separate business-level configurations from personal account preferences.

Surfaced a searchable departments directory within settings, providing better operational context for client-specific configurations.

Implemented a robust server-side KPI caching system for faster dashboard loading. Released Staff V2 directory with advanced filtering and a streamlined presentation of team members.

Optimized dashboard KPI calculations to ensure perfect accuracy across different timezones. Hardened timestamp fallbacks for call activity timelines to provide seamless historical data views.

Introduced a read-only email routing rules viewer in business settings. Added feature-flag gating to control access to advanced routing capabilities during rollout.

Refreshed the automations interface with a Salesforce-style workspace layout. Migrated automation secrets and lifecycle management to secure Supabase Edge Functions.

Added educational tooltips explaining the call evaluation scoring model. Fixed critical navigation issues on mobile devices to improve reliability for on-the-go users.

Successfully migrated webhook and API key management to the primary client application. Reduced bundle size and improved performance by removing legacy admin overhead.

Added a secure, server-side call recording download feature for authorized users. Implemented SOC2-compliant access logging for all recording downloads to ensure auditability.

Introduced granular call log filters for department, prompt adherence, and custom time ranges. Hardened role-based access controls to prevent unauthorized access to administrative routes.

Enhanced call intelligence surfaces to prioritize urgent leads and customer complaints. Expanded quality analytics with sentiment trends and category-average scoring benchmarks.

Fixed dashboard visibility issues for deactivated users and implemented automatic filtering for short, non-meaningful calls. Improved UI contrast and navigation stability.

Hardened the user invitation flow with better error recovery and non-blocking retry mechanisms. Improved session handling for magic link and OTP-based authentication transitions.

Launched a comprehensive UI refresh with an enterprise-ready dashboard and logs interface. Implemented theme-aware chart styling and smoother visual transitions across the platform.

Initial release of the advanced analytics system and visualization framework. Established core database structures for theme-persistent charting.

Baseline release of the Syntreon platform featuring core authentication, client management, and the initial dashboard interface.